Common Participant Questions

What number do I dial?

If the Host of your meeting has provided a dial-in option for audio you will find that on your confirmation email. If no number is listed, audio for the meeting will be delivered over your computer speakers.

What does it mean if the Participant Test says I’m ‘Not Quite Ready’?

This means your browser is able to display the visual content of your meeting, but will not automatically stream audio via your computer. If your meeting invitation includes details for phone audio, you are all set. If you will need to listen to audio through your computer, try a different browser or download our audio plugin .

Why do I hear hold music?

You may hear hold music over the phone or through your computer speakers. This usually means the speaker has not begun the audio portion of the meeting. Refer to meeting start date and time, including time zone.

Can I change or cancel my registration information?

Registration details cannot be changed once submitted. You will need to re-submit the form with the correct details, or reply to your email to contact the meeting host to let them know of any alternate information you want to submit.

Is there a recording?

To request a recording of your meeting to view at a later time, contact your meeting organizer. Reply to your invitation or confirmation email to do so.

How do I unsubscribe from meeting invitations?

You will find a link to opt-out at the very bottom of Invitation emails. Click the button to opt out and confirm your email address on the following page. The meeting organizer will be blocked from sending you future invitations. Note - If you choose to do this and want to opt back in to receiving invitations again, you will need to contact the meeting organizer.

Is my browser compatible?

Most modern browsers are compatible. For older browsers the Adobe Flash plug-in may be required. Click here to test your browser.

When will the meeting begin?

Please refer to the meeting confirmation email and verify date and time, including time zone. If you have any concerns about the timezone of your meeting, we recommend adding the meeting to your Outlook or Google calendar, as the time zone conversion will be done for you. There are also many online timezone conversion tools available.

How do I join using the Mobile App?

To join a ReadyTalk meeting using a mobile device, first install the ReadyTalk Mobile App. Once the app has been installed, there are two ways to join the webinar:

  1. Reopen your email and tap the Join Meeting link.
  2. Tap on the app and input the access code
We recommend option 1: If the meeting has not yet started, you will be taken to a waiting lobby. Once the meeting begins, you will see the live meeting page.

Can I have a copy of the presentation?

For specific questions regarding the meeting slides or content-specific material, contact your meeting organizer. Reply to your invitation or confirmation email to do so.

How do I get course credit for attendance?

For specific questions regarding credit for meeting attendance, contact your meeting organizer. Reply to your invitation or confirmation email to do so.

Can I change or cancel my registration information?

Registration details cannot be changed once submitted. You will need to re-submit the form with the correct details, or reply to your email to contact the meeting host to let them know of any alternate information you want to submit.

I need technical assistance
to login to a meeting now.
I need technical assistance
for an upcoming meeting.
© 2018 ReadyTalk. All Rights Reserved. | 1900 16th Street, Suite 600, Denver, CO 80202